Payment by bank card
Description of the payment process
1.The Customer does not start placing an order without first familiarizing himself with the CONTRACTOR's rules. If the CUSTOMER has started placing an order, the CONTRACTOR has the right to consider that the CUSTOMER is fully familiar with and agrees with the rules.
2. Prepayment at the time of booking is made by credit card.
Description of the data transfer process
To pay for the purchase, you will be redirected to the payment gateway of Sberbank of Russia PJSC to enter your card details. Please prepare your plastic card in advance. The connection to the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.

If your bank supports the technology of secure Internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment. You can check the methods and the possibility of obtaining passwords for making online payments with the bank that issued the card.

This site supports 256-bit encryption. The confidentiality of the personal information provided is ensured by Sberbank of Russia PJSC. The entered information will not be provided to third parties, except in cases provided for by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int, MasterCard Europe Sprl, JCB.
Payment methods
To select payment for the goods using a bank card, click the Order payment by bank card button on the corresponding page. Payment is made through SBERBANK PJSC using bank cards of the following payment systems:

The system allows you to make transactions with funds through the appropriate device of the mobile telecommunications network:

Rules for canceling an order, refund of funds

The CUSTOMER has the right to cancel the order if the accommodation rate provides for this. To do this, you must inform the CONTRACTOR about the cancellation by phone. +7 812 436 55 55 (with further provision of written confirmation by email:

In order to avoid fraud, the CONTRACTOR verifies the payment and contacts the CUSTOMER to resolve possible issues that may arise. If the CUSTOMER is unavailable or the issue remains unresolved, the CONTRACTOR reserves the right to cancel this order and return the funds to the bank card of its owner.

The refund will be made to the CUSTOMER's bank account within 10 (Ten) working days from the date of receipt of the" Application for a refund " by the CONTRACTOR. The refund cannot be made to another person. When paying with a bank card and returning funds to the card, no commission is charged.

If you have any problems paying for the order, please contact us by email
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Welton Club Hotel & Apartments
11/1 Malaya Raznochinnaya Str., Saint Petersburg, Russia, 197110